Delivery FAQs:

Delivery costs vary based on factors such as location, weight, and type of delivery service.

You'll receive tracking information for standard deliveries and a booking link for express deliveries.

Ensure your contact number is provided during the order process. Confirmation may be required for some deliveries, and re-delivery fees may apply.

Most deliveries come with a one-person driver who can unload with assistance. For extremely large items, planning ahead for assistance is recommended.

In areas outside of Sydney and Melbourne Metro, deliveries are ground floor only. Specialized Delivery may offer 2-man delivery and upstairs delivery in select areas.

Standard and express courier services only deliver to the ground floor. Assembly services are available separately.

Accept the delivery and notify us of any damages. Photos and descriptions are helpful for resolving issues.

Standard deliveries are typically on weekdays, while express deliveries may offer extended hours. Weekend deliveries are rare.

Once the order is shipped, address changes may incur redirection fees.

At Southern Cross Fitness, we strive to make your delivery and installation experience as smooth as possible. We're here to ensure that your fitness equipment arrives safely and is ready for you to enjoy. Feel free to contact us with any questions or concerns. Your satisfaction is our priority.

Request installation quote or service of equipment

We are offering different installation/ delivery/ services: